Coral Joy Travel, LLC – Terms and Conditions
These Booking Terms and Conditions apply to the person making the booking and all other persons on whose behalf the booking is made. You are contracting with the suppliers, whose terms and conditions apply to your booking. Copies of those terms and conditions are available upon request. The person making the booking must be at least 18 years of age and must be authorized to make the booking on behalf of the members of the party.
Contract – After we have received your deposit or full payment (if applicable) and we have issued a confirmation invoice, a contract will exist between you and each of the suppliers, effective from the date printed on your invoice. The terms and conditions of each supplier you have booked with will apply to your booking. Please check the information upon receipt of booking and verify all information is correct. Coral Joy Travel, LLC will not be responsible for omissions or errors if not brought to our attention immediately. Payment must be received by the due date to avoid vendor cancellation. If there is an issue contact your travel consultant from Coral Joy Travel, LLC.
Details – Coral Joy Travel, LLC acts as a travel agent. We arrange travel services and sell travel related products on behalf of suppliers such as tour and cruise operators, and accommodation providers. Your booking will be subject to the terms and conditions applied by the provider of the service or package. Coral Joy Travel, LLC is an agent for the various travel suppliers we work with – Walt Disney World, Disney Cruise Line, Adventures by Disney, Norwegian Cruise Line, Royal Caribbean Cruise Line, etc. Coral Joy Travel, LLC is a liaison between the travel supplier and the client. Any actions by a travel supplier that may result in an injury, damage to person or personal property is not the responsibility of Coral Joy Travel, LLC or its agents.
Prices – We work very hard to make sure that the prices quoted are correct; however Coral Joy Travel, LLC acts only as an agent and relies on information provided to us from the suppliers of the travel services . If there are any price changes prior to booking, we will share this with you prior to booking. Please note prices are not guaranteed until time of booking.
Payments – Your payments are processed by the travel supplier and we do not accept cash, checks, or credit cards directly to pay for your booking. All credit card or debit card payments are processed by the Supplier.
Planning Service Fees – If you are purchasing an optional planning service plan, a fee will be charged to Coral Joy Travel, LLC, depending upon the planning service chosen. Coral Joy Travel, LLC may at its discretion charge service fees on your booking. Our service charges are set out in the Coral Joy Travel Planning Services Documentation.
Changes Made By You – If you want to change any part of your booking, we will do all we can to help. However, the suppliers are under no obligation to make any change, although changes may be possible. If a supplier is able to make a change. Please note, Coral Joy Travel, LLC may charge a fee for the change per booking. These fees are noted in the Coral Joy Travel Planning Services Documentation.
Cancellation Fees – If you cancel your booking you may incur a cancellation charge. The amount of this charge will vary depending on when the cancellation is made and the terms and conditions of the supplier of travel services or product. If you are entitled to a refund please note it will come directly from the supplier and is usually seen in 7-10 business days. Coral Joy Travel, LLC will keep any planning service fees per booking (they are non refundable) as set out in the Coral Joy Travel Planning Services Documentation.
Liability – As Coral Joy Travel, LLC is only acting as an agent we have no liability in respect of the supply of any element of your booking, including any liability for illness, personal injury, death or loss of any kind, inconvenience caused directly or indirectly by any provider of travel services or products or by other third parties unless caused by our negligence. Any claim for damages for injury, illness, or loss must be brought against the relevant supplier of the travel services or products.
US Currency – The quotes and rates provided by Coral Joy Travel, LLC are in US dollars. All payments must be in US dollars.
Documentation – U.S. citizens travelling to any destination outside of the United States will be required to present a valid U.S. passport. Passports must be valid for 6 months past the return date. Some countries require a visa for transit or entry. Passengers are responsible to ensure that they have all the proper documents for entry. All names on documents must match the legal name on your photo I.D., and travel document information must match tickets. Please check the State Department website at https://travel.state.gov for further information. Immunizations may also be required. Failure to comply with these regulations may result in denied boarding, denied entry, and/or government imposed fines. If you are a citizen of another country, there may be additional requirements. Check with the nearest consulate or embassy of the destination you are travelling to and find out the entry requirements for non-U.S. citizens
Client Protection – In order to process your booking we need to pass your details to the relevant travel suppliers. We will take all reasonable precautions to ensure the security of that information.
General – Coral Joy Travel, LLC reserves the right to alter these terms and conditions at any time.
Copyright 2017 All Rights Reserved, Coral Joy Travel, LLC.